Frequently Asked Questions
Most frequent questions and answers
1. What is the material of the foldable laundry basket?
Our foldable laundry baskets are made of high-quality environmentally friendly materials. They are also available in canvas, which is durable and lightweight. The outer layer is usually made of waterproof fabric, and the inner lining is a strong and breathable material to ensure that your dirty clothes are properly stored and prevent odors from growing.
2. How big is the capacity of the laundry basket?
We offer foldable laundry baskets in a variety of capacities to suit the needs of different families. The general capacity is between 45 liters and 70 liters, which can hold a week’s worth of dirty clothes. Please refer to the product page for specific product information.
3. How do I clean the foldable laundry basket?
The cleaning method is very simple! You can wipe the surface with a damp cloth to remove dirt. For more stubborn stains, you can wash it with warm water and a gentle detergent. Please note that you should avoid using bleach and strong detergents to avoid damaging the material.
4. Is it suitable for small spaces?
Yes! Our foldable laundry basket is designed with space saving in mind. You can easily fold it and store it when not in use. It is suitable for apartments, dormitories and small families.
5. How much weight can the laundry basket bear?
Our foldable laundry basket is specially designed to withstand about 15-20 kg of laundry weight, ensuring that it will not be easily damaged in actual use.
6. Is there a warranty?
We do not provide a warranty. If you find any quality problems with the product, please contact our team in time.
7. How to place an order and pay?
You can place an order directly through our website. After selecting the laundry basket you like, add it to the shopping cart and follow the prompts to complete the payment. We accept a variety of payment methods, including credit cards, debit cards and major third-party payment services.
8. How long does it take to ship the order?
Once your order is confirmed and the payment is successful, we usually process and arrange the shipment within 3 working days. The shipping time is usually between 6 working days depending on your geographical location.
9. How to return or exchange?
If you are not satisfied with the product after receiving it, you can apply for a return or exchange within 30 days. Please make sure the product is unused and in its original packaging. For a smooth process, please contact our team for a return authorization and detailed instructions.
10. What are some usage suggestions to extend the life of the laundry basket?
Avoid putting too heavy clothes in the laundry basket.
Wash it regularly and place it in a dry area away from moisture and direct sunlight.
Do not touch the laundry basket with sharp objects to avoid tearing.
